What you need to know..

 Information about your stay

Reception opening hours
Sunday-Tuesday: 06.00-22.00
Wednesday: 06.00-23.00
Thursday- Saturday: 00.00-24.00

Please note that
– Check-in is possible 24/7, every day. If your time of arrival is after the reception
closing hour, you can pick up your key-card at 7/11 store, right across the street
from the hotel.
– We are available for your assistance after the reception closing hours as well.
You can contact us on the following phone numbers:
+4598102200
+4598102800

Check-in time
All the arriving guests can check-in from 15.00.
We can offer a storage facility for your luggage in case you would prior the check-in time. Upon request and in case of availability, we can offer early check-in (before 12.00) for the fee of 200 DKK/hour.

Check-out time
All the departing guests can check-out till 11.00.
Upon request, we can offer the possibility of late check-out for the fee of 100
DKK/hour.

Lounge area
Our Lounge area is available for our guests until 21.00.
During the daytime, we permanently offer hot drinks – coffee and tea.

Breakfast
Our breakfast buffet is situated in the lounge area. Breakfast is included in the
price of the booked room.
Breakfast time
Monday- Friday: 6.30-10.00
Saturday- Sunday: 8.00-10.30

Payment
We accept all kinds of credit cards; and cash- Danish Kroner only.
Please note, that in case of cash payment, we need to register a working credit
card. This registration will be deleted immediately after your check-out.

Cancellation policy
Cancellation within 24 hours of arrival is fully payable – your money cannot be
refunded.

Parking
We offer a 50% discount on your parking in Q-Park parking house in the city
centre. You only need to take a parking ticket at the parking house and ask at
the reception for a parking card with the discount. Reservation of the parking
place is not needed. Please, follow this link to learn more about parking with us.

Restrictions in our hotel
– We do not allow smoking – a violation of the non-smoking policy cause a fine of
5,500 DKK.
– We do not allow pets.