General Information

∾ Reception opening hours ∾
Sunday-Tuesday: 06.00-22.00
Wednesday: 06.00-23.00
Thursday- Saturday: 00.00-24.00

 

∾ Please note that ∾
– check-in is possible 24/7, every day. If your time of arrival is after the reception
closing hour, you can pick up your key-card at 7/11 store, right across the street
from the hotel
– we are available for your assistance after the reception closing hours as well.
You can contact us on the following phone numbers:
+4598102200
+4598102800

 

∾ Check-in time ∾
– check-in is available from 15.00
We can offer a storage facility for your luggage in case you would prior the
check-in time. Upon request and in case of availability, we can offer early checkin (before 12.00) for the fee of 200 DKK/ hour.

 

∾ Check-out time ∾
– till 11.00
Upon request, we can offer the possibility of late check-out for the fee of 100
DKK/ hour.

 

∾ Lounge area ∾
Our Lounge area is available for our guests daily until 21.00.
During the daytime, we permanently offer hot drinks – coffee and tea.

 

∾ Breakfast ∾
Our breakfast buffet is situated in the lounge area. Breakfast is included in the
price of the booked room.
Breakfast time
Monday- Friday: 6.30-10.00
Saturday- Sunday: 8.00-10.30

 

∾ Payment ∾
We accept all kinds of credit cards; and cash- Danish Kroner only
Please note, that in case of cash payment, we need to register a working credit
card. This
registration will be deleted after your check-out.

 

∾ Cancellation policy ∾
Cancellation within 24 hours of arrival is fully payable – your money cannot be
refunded.

 

∾ Parking ∾
We offer a 50% discount on your parking in Q-Park parking house in the city
centre. You only need to take a parking ticket at the parking house and ask us at
the reception for a parking card with the discount. Reservation of the parking
place is not needed.

 

∾ Restrictions in our hotel ∾
– We do not allow smoking – a violation of the non-smoking policy cause a fine of
5,500 DKK
– We do not allow pets